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2013 News & Events

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Synergy Wins thREE EXCELLENCE AWARDS AT CARTUS GLOBAL CONFERENCE

Cartus Global Conference: October 21 - 23, 2013

For the second year in a row, Synergy is honored with three awards in the categories of Innovation and Service Excellence. 

The Supplier Innovation Award for Personalized Guest Experience highlights Synergy’s “Make it Personal” strategy. To better welcome guests into their new homes, Synergy built an in-house video production team to document step-by-step arrival instructions for new guests, as well as showcase a property’s interiors and amenities. Synergy also sends customized property maps, welcome packages, neighborhood information, and much more to each new guest. In some neighbors, for example, those packages include prepaid mass-transit passes and recommendations of local vendors, such as laundry services.

Synergy was also recognized for its Sustainability Initiatives, which emphasize the use of sustainable products in all aspects of its business, including in its corporate offices, fleet of vehicles, and within guest apartments. Synergy’s Green Cleaning program, for example, outlines standards for purchasing sustainable cleaning products and equipment, offers rigorous employee training requirements, and educates guests about sustainability. The company also continues to pair with partners who operate LEED certified buildings. 


 

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Synergy Awarded Best Green Progress Accolades by CHPA for 2012. 

Synergy partners receive award in Phoenix, February, 6th at annual CHPA conference.  

Recognized for the strides we are making to Go Green in multiple departments, Synergy is proud to share our latest accolade.

Take a look at Synergy's current Green Initiatives.


 

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Synergy Writes Editorial Featured in the San Diego Business Journal 

Corporate Housing Market Grows with Improved Living Spaces and Expanded Services

[Excerpt] Not every business matter can be handled during a weekend seminar or week-long visit to a branch office. Quite often, an executive or project manager must remain out of town for weeks or months at a time. Staying in a cramped hotel room on the outskirts of town or in an isolated business park is not the best arrangement for business leaders.

The corporate need for a more comfortable, cost-effective solution for travelers, relocation and travel departments, intern programs and temporary assignments prompted the emergence of the corporate housing segment of the lodging industry. A niche market for stays typically 30 nights or longer, this new segment provided a physical space and a full range of services offered to a client/guest, specific to their unique needs... 

To Read More click on the PDF to the right. 


 

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Synergy Wins the Service Excellence Award for Quarter 3.

Awarded by Plus Relocations Services, Inc.

Synergy received a score of 5.44 out of a possible 5.66 for the following criteria:

  • Customer Service and Availability
  • Thorough explanation and complete documentation
  • Check-in and Check-out Process
  • Geographic location of housing
  • Physical unit and its furnishings
  • Invoice timeliness and accuracy
  • Solutions for cost containment and/or problem solving
  • Overall communications and response time

Synergy was awarded this same award for Q1 of 2012. 


 

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