Synergy / Services Experience the Synergy Difference

Synergy partners with leading service providers to create a catalog of services that cater to diverse guest needs and enhance your experience with us. By providing these services, Synergy makes your travel time easy and hassle free, so you can make the most of your stay and not worry about the details.

Whether you need transportation, dry-cleaning, or information about surrounding restaurants and hot spots for entertainment, Synergy can help. We strive to provide convenience and comfort, and make sure you have access to the technology you need while you’re away from the office.

Following is a partial list of the innovative services we provide:

Other Services

Synergy Concierge Service

Synergy is pleased to offer an array of concierge and errand services in partnership with BayRunner, a leading firm offering timesaving solutions to fit your schedule, business and lifestyle. Whether it’s getting you acquainted with the local area, taking the car for service, picking up documents or providing office support, we can help you stay focused by taking care of the time-consuming details.

Phone: 1-925-272-0593
Fax: 1-866-415-9122
Site: www.bayrunner.biz/synergy

Dry Cleaning Service

Through Synergy's partnership with Blue Sky Cleaners, Synergy is able to provide dry cleaning services to our guest at affordable pricing.  To take advantage of this service, please view their website at blueskycleaners.com.

Toll Free: 1-866-373-2532
Email: mail@blueskycleaners.com

Grocery Delivery

Synergy’s Grocery Service helps busy travelers with the basic necessities. We’ll shop and deliver a starter grocery package to your apartment, so you’ll have groceries waiting for you upon your arrival.

Around the clock service and support

Synergy staff members are available by phone from 7:30am to midnight, seven days a week. Plus on-site personnel are available 24/7.

Meet & Greet

With our new “Meet and Greet” service, one of our Guest Service Representatives will meet you at your apartment upon arrival, up until 11:00pm, seven days per week! This service has been especially popular for International travelers coming into the Bay Area for the first time. The Synergy service representative now welcomes them to town and makes sure they have everything they need for a comfortable, hassle-free stay.

Express Check-in and Check-Out

Responding to valuable feedback from guests and clients, Synergy has simplified the check-in process by reducing lengthy paperwork to an easy single-page form. The new, comprehensive form includes check-in information, maps and directions, and lockbox instructions. Additionally, Synergy’s Express Check-Out Service saves you time and worry, allowing you to leave your keys and remotes at the unit and skip the extra trip to the leasing office.

Welcome baskets

Customized baskets deliver the comforts of home to your doorstep with high-quality products from all over the world to enrich your stay with a little bit of culture.

High-speed Wi-fi Internet Access

Synergy is the first corporate housing provider in the Bay Area to offer high-speed DSL and Wi-fi Internet access. Wi-fi service is complimentary and available in core properties throughout most of our major markets.

Customized Web Portals

Through Synergy’s unique Guest Portal, you can find anything from itinerary information to copies of recent invoices, 24/7. Guests can submit and monitor service requests online, as well. Synergy’s corporate contacts can access a Super User Portal that keeps them informed about arrival and departure dates, expenses, and service requests for entire groups of travelers. Specialized billing reports and evaluation summaries will be accessible with a few mouse clicks.

GDS

Synergy’s extensive inventory is available on the Global Distribution System (GDS), the world’s largest electronic travel reservation resource. Travel professionals can quickly locate and reserve Synergy units in the East Bay, Silicon Valley and San Francisco.

Complimentary Shuttle Service

Complimentary transportation to and from work is available to our guests in San Ramon, Pleasanton and Dublin, California. The service runs Monday through Friday from 8am to 8pm. To arrange for a shuttle, please call us at 1-800-600-1115, 30 minutes in advance to schedule pick-up and drop-off.

Bicycle Rentals

Synergy offers bicycle rental packages, with helmet and lock, delivered directly to your apartment. Bicycle rental fees are $75 per month.

Zipcar

Zipcar is the world’s largest car-sharing service with over 250,000 members and 6,000 cars in 13 major markets, including San Francisco. Instead of needing, and paying for, a car all the time, you only pay for a car when you’re using it, starting with one hour, and Zipcar covers the gas and the insurance. To use the cars you have to be a member, but for residents of Synergy apartments, it’s easy. We’ll waive the application fee and halve the yearly fee to $25. Just go to zipcar.com/synergy to join. Just think, you’ll never need a rental car in New York, San Francisco, Portland, Seattle, D.C., Boston and many more cities.