Mobile Concierge

As an extension of the personal service we provide, Synergy introduces our Mobile Concierge program. We recognize that some guests experience situations after office hours that need to be resolved in real-time and with a personal touch.

Strategically positioned in our core market area, mobile concierges are available to assist until midnight 7 days a week and can usually respond within 30 minutes. Whether faced with a lock-out or need internet troubleshooting, one call to our 24 hour service line and the guest is connected to one of our mobile concierge representatives to assist if necessary.

Key Features of this service include:

• Extended hours of operation until midnight, 7 days a week in the San Francisco Bay Area.
• Check-in assistance or meet and greet services.
• Delivery of emergency guest amenities such as blankets, extra towels, toiletries, etc.
• Troubleshooting assistance for internet, phone and cable including delivery of temporary mobile hotspots.
• Lock-out assistance.
• Dispatched from Mountain View – Central to Any Bay Area Location.
• Our Mobile Concierge program - it’s not just service, it’s “Synergy Service.”

Currently Serving Northern California Guests.