JANUARY, 2016 -
tHE baMM BOARD ANNOUNCEMENTS HAVE BEEN MADE for 2016/2017!
Big congratulations to our Business Development professionals who have been selected as BAMM committee members for 2016/2017!
Program & Events - Leah Trefry
Social Media - Anthony Gonzalez
October, 2015 -
September, 2015 -
2015 FEM EMMA Best Vendor Partnership Award Goes to Synergy and Team
We are thrilled to announce that The Forum of Expatriate Management recently awarded its prestigious EMMA Award for Best Vendor Partnership to Synergy Corporate Housing and its relocation partners on the global Intuit engagement. At a ceremony held on September 10th, Synergy was honored along with co-winners Odyssey Relocation Management, Mesa Moving & Storage, Global Tax Network, IOR Global Services and Intuit, Inc.
Synergy’s director of Business Development Susan Becker says, “Synergy Corporate Housing is dedicated to the customer experience. All of our people and our partners are truly passionate about working together to provide a great experience for Intuit’s internationally relocating employees. Each of us thought outside the box and worked together as a team and we’re thrilled that FEM recognized all of us.”
Synergy Vice President Debra Christopher adds that “this is a departure for how players in our industry typically handle an engagement with this many moving parts. By working collectively to provide a great customer experience, our partners can all work smarter and not harder, make both the transferee and the supporting business entity happier, and provide a truly world-class, scalable experience that puts all of us way above the competition.”
The Expatriate Management and Mobility Awards (EMMAs) are the global mobility industry’s premier awards. Celebrating excellence in global mobility worldwide, the EMMAs take place in three regions throughout the year (Americas, APAC and EMEA). The EMMAs recognize industry leaders, business successes and rising stars.
Since its founding in 1999, Synergy has lived the philosophy of delivering a superior customer experience, first in the Silicon Valley area, then throughout the United States and now across the world. Co-founder Jack Jensky feels that “what truly sets Synergy apart is our people and their deep commitment to providing the very best experience for our guests. Every person who works here is empowered to dream and innovate in order to provide solutions custom-tailored to our clients and guests. That passion to serve is reflected by each team member and all our partners worldwide.”
February, 2015 -
Synergy PROMOTES 'CUSTOMER FIRST' AT 2015 BAMM CONFERENCE
BAMM’s annual conference is an engaging seminar that provides networking and educational opportunities to all mobility industry professionals. People come from all over to learn about best practices being used by different organizations in the industry and to network with corporate clients and suppliers.
This year’s theme was “Innovate, Integrate, Motivate - Together Towards Tomorrow.” This conference was a great place to hear expert insights and learn about the future of relocation management and global mobility. Key speakers shared knowledge into current industry trends, potential new business models and global leadership. Topics included how technology is changing the future of global mobility, how to improve talent acquisition, and looking at new ways to understand customer needs.
“Voice of the customer” presentation: Synergy’s own, Susan Becker, was one of the speakers who participated in an experiment with Intuit on how to streamline the relocation process and minimize touch points for those transferring and helping all suppliers make the move stress-free for clients. Synergy discovered ways of improving the customer experience and creating "delightful" results when working as a collaborative client/supplier team, and then presented these findings at BAMM.
“A highlight for me was motivational speaker, Tim Gard, who showcased that you have to remember to have fun. He gave comical and realistic examples of how changing your perception can change your outcome and how to ultimately control your experiences. Woohoo!” – Anthony Gonzalez
“My favorite part was meeting other supplier and corporate members - allowing me to network with a variety of mobility experts and colleagues who share our challenges and concerns.” – Susan Becker
“This conference was a significant source of information and collaboration. I enjoyed learning tangible ways to add value to Synergy and getting insight into the latest relocation industry trends.” – Jaclyn Martinez
“The best part for me was seeing my colleague, Susan, give an amazing presentation that represented our company’s dedication to serving our guests with the utmost personalization and care.” – Dolores Estrada
January, 2015 -
Lunar New Year FUN FACTS!
The date for Lunar New Year changes each year. It always falls between January 21 and February 20, determined by the Chinese lunar calendar. 2015’s date was Thursday, February 19. The Chinese lunar calendar is associated with the Chinese zodiac, which has 12 animal signs. 2015 is a year of the goat.
The yin or the yang of the animals is defined based on the odd or even number of their claws (or toes, hoofs). The animals are then arranged in an alternating (complementary) yin-yang sequence.It's also a Festival for Families to Be Together — it is a time for families to be together. Wherever they are, people come home to celebrate the festival with their families. Lucky decorations are everywhere— every street, building, and house is decorated with red. “Red” is the main color for the festival, as it is believed to be an auspicious color.
The New Year's Eve dinner is called Reunion Dinner, and is believed to be the most important meal of the year. Big families – families of several generations sit around round tables and enjoy the food and time together. Many cultural activities occur during the festival – setting off of firecrackers, ancestor worship, temple visits and praying, dragon dances.
Red Envelopes — The most common gifts are red envelopes. Red envelopes have money inside, it is a custom practice to give red envelopes to all ages from children to adults as long as they still hold a SINGLES status. Retired seniors are also given red envelopes by their working children as a token of their love and appreciation.
Chinese people believe that, as the Spring Festival is the start of a new year, what you do then will affect your luck in the coming year. There are many taboos for the Spring Festival season. Some Chinese people believe that they must not do cleaning and wash their hair in the first three days as that will sweep/wash away good luck. To ask for a loan is a big "no-no". Another interesting thing is the red underwear. You will see red underwear sold at supermarkets and street markets. Red is believed to ward off bad luck and misfortune.
Most businesses will cease operation and work during Chinese New Year starting from New Year’s Eve onward. Small businesses may close for the entire duration of the celebration (15 days) or at least, the first 3 days of the festival. Gift offerings between businesses are very common as the gifts symbolize great prosperity and good luck. But, what you shouldn't give – sharp objects, the number 4, shoes, handkerchiefs, clocks, pears, cut flowers, umbrellas, black or white objects, and mirrors. Many believe if you have to work on the first day of the New Year, this will determine your lifestyle for rest of the year which is not auspicious.
Synergy's Gift to Clients on the Left, and Synergy APAC Employees in the middle