HOUSING PROGRAMS

client-centric programs

 

Our customized technology platform allows us to serve the unique needs of the corporate housing provider, simplifying guest online booking and communication throughout the reservations process.

Our Global Insights program cuts through culture shock by educating our guests on exactly what to expect when they relocate to specific international cities.

The Synergy Collection provides more choices to more customers while ensuring each guest is delighted by the absolute best furnished housing stay.

learn more

guest-centric housing solutions

 

Custom Furnishings & Housewares

Every stay with Synergy delivers an experience designed for the comfort of traveling guests. Our accommodations are move-in ready, with installed utilities, fully furnished living spaces, housewares and linens providing a “home away from home" like setting.

Special Welcome Packages

Upon request, Synergy will stock the fridge with bottled water and provide a few light snacks in a Synergy reusable cooler bag. In addition, designated VIP guests are provided fresh fruit, glass bottled still and sparking water, iced tea or other premium soft drinks. Upon special arrangement, Synergy can also provide specially requested items like a bottle of wine.

Meet & Greets

To ensure a safe and smooth check-in experience a representative of Synergy will meet with the guest at the apartment community and personally escort them to their apartment, assist with luggage if necessary, and deliver all keys. A simple process that makes checking-in that much easier.

VIP Bath Robe & Slippers

Upgrade your stay with a touch of elegance and comfort. Have a set of our luxurious custom bathrobes and slippers waiting for you upon arrival.

Paws on Property

Relocation can be tough for all family members—including pets. Our welcome package for furry friends identifies pet-friendly apartment communities and helps ease the transition for pets and owners alike

Grocery Essentials

Synergy will shop and deliver the essentials groceries to quick start your stay. Ensuring the smallest of details are perfect from low-fat milk, to liquid hand soap. The groceries will be placed in the apartment for added convenience.

Apartment Community Tours

Arrange a personal tour with a Synergy market expert. An apartment tour provides the opportunity to experience the property first hand to find out if it's a good fit for your needs and helps avoid any unpleasant surprises.

*availability may vary by market

 

 

Other VIP programs
There is no one-size-fits-all approach to housing, because homes are personal. Each guest has a different set of needs to make their house feel like a home. Giving our valued guests an enhanced corporate housing experience on an individual basis helps define “The Synergy Difference.”

 

ServiceAdditional CostComments
Walk through inspection minimum prior to arrivalNoVIP pre-arrival inspections are done by supervisor and manager level
Welcome PackageNoStandard package is a reusable cooler bag with bottled water and light snacks; in addition, VIP guests are provided fresh fruit, glass bottled still and sparking water, and iced tea or other premium soft drinks, and we are also able to provide specially requested items such as wine, etc. for an additional cost
Grocery ServiceYes$125 for standard individual grocery package, or $150 for family sized grocery package; customized packages available for $75 plus cost of groceries
Executive Home RentalsMarketMatching lease terms required and based upon market availability
VIP housewares packageFor additional items onlyUpgraded housewares, Bose Wave System, robe, further additional items upon request
VIP furniture packageYesAdditional items (patio furniture, additional desk sets, etc.) upon request upon request
Upgraded cable / internet / phone packageYesUpgraded channel lineup, additional and / or upgraded TVs and HD DVRs or receivers, business class internet speed (where available), international long distance, etc.
Wall Street Journal or other publicationNoEither one-time delivery of specialty publications or magazines upon arrival, or ongoing subscription
Special welcome note / materials from company, delivered to apartment by SynergyNoMust be received 2 business days before arrival
Meet and Greet to 11:00 PMNoMeet guest at community leasing office, and escort to apartment 7:00 am
OrientationsNoOrientation of community and apartment, after move-in
Follow up move in callNoVIP calls are done by dedicated VIP team

Synergy Global Housing achieves consistently
high service scores from our guest

Customer
Service and
Availability
95%
Check-in and
Check-out
Process
95%
Housing
Unit and
Furnishings
96%
Overall
Experience
with Synergy
98%

* Averages from recent client survey