1.    Synergy has instituted strict elevated cleanliness standards across our global inventory. 
2.    We are in frequent communication with our guests to promote and inform about proper sanitation and preventive measures they can take to remain healthy.  
3.    We are communicating with our supplier partners to help keep all our guests informed and aware of the health crisis. 

1.    Synergy suppliers are following federal/state and international guidelines to prep their organizations and facilities.  
2.    Synergy is communicating with its suppliers to ensure compliance and appropriate measures are being taken to mitigate risk. 

1.    Synergy will follow all federal/state and international guidelines to protect the guest and the remaining guest population from further contamination. 
2.    Synergy will work with the property and local health officials to ensure the guest receives prompt and proper care while upholding their right to privacy. 

1.  For the latest information and updates regarding the COVID-19, please visit:
     a.  World Health Organization’s (WHO) COVID-19 website: www.who.int/emergencies/diseases/novel-coronavirus-2019
     b.  Center for Disease Control's (CDC) COVID-19 website: https://www.cdc.gov/coronavirus/2019-nCoV/summary.html
2.  For other regionally specific updates, please see the links provided here:
     a.  China: http://en.nhc.gov.cn/2020-01/31/c_76065.htm 
     b.  India: https://mohfw.gov.in/
     c.  Ireland: https://www.gov.ie/en/news/e58285-the-novel-coronavirus-2019-ncov/ 
     d.  Singapore:  https://www.moh.gov.sg/ 
     e.  United Kingdom: https://www.gov.uk/guidance/wuhan-novel-coronavirus-information-for-the-public 
3.  The WHO is also providing timely updates via its Twitter handle @WHO, and via the hashtags #COVID19 & #AskWHO. 

Electrostatic sprayers use positive and negative charges to make disinfecting solutions electromagnetically stick to targeted surfaces. For example, no matter which angle you disinfect a surface from, the charge created by the electrostatic sprayer makes the disinfectant wrap around and cling to the entire surface. 

All keys and access instruments will be cleaned with an alcohol-based product and secured in the method of delivery as explained in the arrival instructions. 

Broom, mop & bucket, dish soap, laundry detergent, dishwashing detergent, bar soap, shampoo and conditioner. 

In lieu of housekeeping we can offer a linen exchange/cleaning kit drop off at the same cost as housekeeping services. 

Multi-purpose cleaner, glass cleaner, cleaning towels, scrub brush, dustpan and hand-held brush (may vary based on region and availability).  Note:  This is in lieu of housekeeping or can be added for an additional cost. 

We are working with car services that have enhanced their cleaning protocols.  This includes following social distancing measures wearing appropriate PPE, full internal cleaning after each guest, division screens have been added in cars (guests must request this in advance if this is a requirement).