Synergy Kicks Off 2024 Annual Global Partner Awards  - Americas Short List Announced 

Synergy 2024

San Ramon, CA, January 4, 2024 — Synergy Global Housing (Synergy), a serviced accommodation program management leader, proudly announces the kickoff of the annual Synergies Global Partner Awards. These prestigious awards celebrate excellence and outstanding service delivered by Synergy’s supplier partners across the Americas, EMEA and APAC regions.

Shortlisted nominees for the Americas awards are available now, soon to be followed by the EMEA and APAC regional nominees. View the nominees and learn more about the awards here.  

Award Categories Include:  

  • Supplier of the Year – The Remarkable Award  
  • Partner of the Year – The Resilient Award  
  • Collaboration of the Year – The Restless Award  
  • Performance of the Year – The Rising Star Award  
  • Apartment of the Year – The Raising the Bar Award  
  • Individual of the Year – The Rockstar Award  

As in years past, Synergy will announce regional awards winners at three in-person celebrations across the globe taking place in the following locations:  

  • Americas February 5th, Tucson, Arizona (CHPA 2024 Annual Conference)  
  • EMEA – April 29th, Vilamoura, Portugal (EuRa International Relocation Congress)  
  • APAC – May 13th, Singapore (WERC/GBTA Annual Conference)  
Synergy 25 | Anniversary

This year marks Synergy's 25th anniversary. Critical to the company’s success has been the supply chain partners who have supported its unwavering commitment to excellence. For over a quarter-century, they have helped Synergy to serve clients and guests, providing quality accommodations that consistently exceed expectations.  

The 2024 Synergies are an extension of the heartfelt appreciation held for everyone who has been a part of the journey. They’re a testament to the trust and loyalty of our valued partners, whose unwavering support has been integral to our success.   

"As we embrace the beginning of a new year, Synergy is excited about the chance to personally celebrate our worldwide partners and express our deep gratitude for their professionalism and hard work," stated Debra Christopher, President, Synergy Global Housing. "Dedicating a moment to acknowledge those who exemplify Synergy's core values of restlessness, resilience and remarkable service is of utmost importance to us. Our success at Synergy is intricately tied to the tireless efforts of our global partners, who always raise the bar by upholding the highest standards of service and support."  

Rock the Vote… Individual of the Year voting is now open!  

What makes the Individual of the Year award special is that while the nominees are carefully selected by Synergy for their willingness to go above and beyond to ensure remarkable guest/client service delivery, the winner will be chosen by their fellow industry peers.

Synergy is asking anyone working closely with or within the corporate housing industry to take this opportunity to recognize their colleagues and vote. Online voting for the Americas region is open from January 4 through January 22, 2024.  

Learn more about the candidates and cast your vote here.  

About Synergy Global Housing  

Founded in 1999, Synergy is an international serviced accommodation provider headquartered in San Ramon, CA, delivering a superior hospitality-driven extended-stay experience to the business travel and mobility industries. Providing best-in-class housing and services in over 2,000 cities in more than 85 countries, the company has offices in China, Singapore, India, England, Ireland and multiple locations throughout the United States. 

Recognized globally, Synergy’s recent awards include the 2023 Travel Partner of The Year: Alternative Accommodation Operator from the Business Travel Awards, 2023 and 2021 Company of The Year from the Corporate Housing Provider’s Association (CHPA), 2023 ITM Service Excellence Team; 2022 Operations Team of the Year from the Business Travel People Awards; 2022 Serviced Apartment Provider of the Year Regional/Global from Relocate Magazine; and the 2021 Corporate Housing Provider of the Year from the Forum for Expatriate Management (FEM) U.S. and EMEA regions. 

Synergy is a member of The Ascott Limited (Ascott), a leading international lodging owner-operator based in Singapore. Spanning more than 220 cities in over 40 countries, Ascott’s serviced residence and hotel brands include Ascott, Citadines, lyf, Oakwood, Quest, Somerset, The Crest Collection, The Unlimited Collection, Préférence, Fox, Harris, POP!, Vertu and Yello. Ascott is a wholly-owned subsidiary of CapitaLand Investment Limited (CLI), one of Asia’s largest diversified real estate groups headquartered and listed in Singapore and Malaysia. Today, Ascott boasts over 30 years of industry track record and award-winning brands that enjoy recognition worldwide. 

Synergy Announces Expansion into Texas

Synergy Texas 2024 Badge

Strategic move Bolsters On-the-Ground Presence in Key US Market

San Ramon, CA, December 12, 2023 — Synergy Global Housing (Synergy), a leader in serviced accommodation program management, announced today, its expansion into the state of Texas, marking a significant step in the company’s strategic growth initiatives. With operations headquartered in Houston, Synergy aims to cater to the furnished housing needs of its clients in four pivotal cities: Houston, Austin, Dallas, and San Antonio.

The company’s entrance into Texas will continue Synergy’s boots-on-the-ground approach, which has been successfully replicated in other highly requested growth markets.

"This expansion into Texas is a testament to our commitment to meet the evolving needs of our clients," expressed Debra Christopher, President of Synergy. "Synergy has had a substantial East and West Coast presence in the United States. Now, with an operations team based in Texas, we will be able to better serve our clients’ temporary accommodation needs in the Central part of the country."

Richard Franco - Synerg's Director of Client Services.

The market will be overseen by Synergy’s Director of Client Services, Richard Franco, who is based in Houston and brings over 25 years of corporate housing leadership experience to the role, particularly in the South-Central US.

"I'm thrilled to lead our operations here in Texas," said Richard Franco. "The region's potential, coupled with Synergy's commitment to excellence, presents an incredible opportunity to establish a dynamic and substantive presence. We have had great support from our local partners in Texas and expect to build on our strong working relationship together."

Synergy has been actively hiring local market personnel and will begin accepting reservations beginning January 2, 2024.

About Synergy Global Housing

Founded in 1999, Synergy is an international serviced accommodation provider headquartered in San Ramon, CA, delivering a superior hospitality-driven extended-stay experience to the business travel and mobility industries. Providing best-in-class housing and services in over 2,000 cities in more than 85 countries, the company has offices in China, Singapore, India, England, Ireland and multiple locations throughout the United States.

Recognized globally, Synergy’s recent awards include the 2023 Travel Partner of The Year: Alternative Accommodation Operator from the Business Travel Awards, 2023 and 2021 Company of The Year from the Corporate Housing Provider’s Association (CHPA), 2023 ITM Service Excellence Team; 2022 Operations Team of the Year from the Business Travel People Awards; 2022 Serviced Apartment Provider of the Year Regional/Global from Relocate Magazine; and the 2021 Corporate Housing Provider of the Year from the Forum for Expatriate Management (FEM) U.S. and EMEA regions., 2023 and 2021 Company of The Year from the Corporate Housing Provider’s Association (CHPA), 2023 ITM Service Excellence Team; 2022 Operations Team of the Year from the Business Travel People Awards; 2022 Serviced Apartment Provider of the Year Regional/Global from Relocate Magazine; and the 2021 Corporate Housing Provider of the Year from the Forum for Expatriate Management (FEM) U.S. and EMEA regions.

Synergy is a member of The Ascott Limited (Ascott), a leading international lodging owner-operator based in Singapore. Spanning more than 220 cities in over 40 countries, Ascott’s serviced residence and hotel brands include Ascott, Citadines, lyf, Oakwood, Quest, Somerset, The Crest Collection, The Unlimited Collection, Préférence, Fox, Harris, POP!, Vertu and Yello. Ascott is a wholly-owned subsidiary of CapitaLand Investment Limited (CLI), one of Asia’s largest diversified real estate groups headquartered and listed in Singapore and Malaysia. Today, Ascott boasts over 30 years of industry track record and award-winning brands that enjoy recognition worldwide.

Synergy to Acquire Primestone Housing Solutions

Strategic move expands Synergy’s US footprint and grows global client base

San Ramon, CA and New York, NY, December 5, 2023 — Synergy Global Housing (Synergy), a leader in serviced accommodation program management, and Primestone Partners, a New York-based, advisory and housing solutions firm, today announced that they have entered into a definitive agreement under which Synergy will acquire Primestone Housing Solutions for an undisclosed amount.

Primestone Housing Solutions, which arranges extended-stay housing for corporate clients, is one of three businesses operated by parent company, Primestone Partners.

With this acquisition, Synergy will be able to drive additional revenues through expansion of its current client base and new strategic relationships with multifamily property managers and owners in New York, the Southeast and additional regions throughout the US.

“Synergy and Primestone have been supply chain partners on scores of transactions in recent years, creating a natural fit for our two companies,” said Henry Luebbert, Synergy Co-founder. “By leveraging Synergy’s scale and Primestone’s relationships, this transaction will be highly accretive for our company and will provide our clients with access to a host of new apartment options nationwide.”

“This transaction allows us to focus our attention and resources on our core technology business,” said Bruce Witherell, CEO of Primestone Partners LLC. “Our housing solutions clients will benefit from Synergy’s global reach, expansive inventory and the breadth of its programs and services. Our multifamily partners will see a substantial uptick in reservation flow from Synergy’s industry-leading sales force and substantial client base. Synergy has been a great partner, and we will continue to look for new ways to work together in the future.”

This transaction is part of Synergy’s continued growth strategy and follows the company’s most recent announcement that it will be opening in Texas on January 2, 2024.

About Synergy Global Housing

Founded in 1999, Synergy is an international serviced accommodation provider headquartered in San Ramon, CA, delivering a superior hospitality-driven extended-stay experience to the business travel and mobility industries. Providing best-in-class housing and services in over 2,000 cities in more than 85 countries, the company has offices in China, Singapore, India, England, Ireland and multiple locations throughout the United States.

Recognized globally, Synergy’s recent awards include the 2023 and 2021 Company of The Year from the Corporate Housing Provider’s Association (CHPA), 2023 ITM Service Excellence Team; 2022 Operations Team of the Year from the Business Travel People Awards; 2022 and 2020 Serviced Apartment Provider of the Year Regional/Global from Relocate Magazine; and the 2021 Corporate Housing Provider of the Year from the Forum for Expatriate Management (FEM) U.S. and EMEA regions.

Synergy is a member of The Ascott Limited (Ascott), a leading international lodging owner-operator based in Singapore. Spanning more than 220 cities in over 40 countries, Ascott’s serviced residence and hotel brands include Ascott, Citadines, lyf, Oakwood, Quest, Somerset, The Crest Collection, The Unlimited Collection, Préférence, Fox, Harris, POP!, Vertu and Yello. Ascott is a wholly-owned subsidiary of CapitaLand Investment Limited (CLI), one of Asia’s largest diversified real estate groups headquartered and listed in Singapore and Malaysia. Today, Ascott boasts over 30 years of industry track record and award-winning brands that enjoy recognition worldwide.

About Primestone Partners

Primestone Partners has three primary businesses: an operating company that arranges extended-stay housing solutions for corporate clients, a developer of software for the short-term rental and hospitality sectors, and an advisory practice focused on the mortgage, real estate, and technology industries. The principals at Primestone Partners have held senior management roles at leading investment banks, PE firms, GSEs, and at global and U.S. real estate operations. They have built companies, led multi-billion-dollar financings, engineered turnarounds and launched start-ups for major financial institutions.

Synergy Appoints Masood Ahmed to Bolster India Expansion

Key hire follows exponential growth of company’s India region

Bengaluru, November 7, 2023 – Synergy Global Housing (Synergy), a leader in international serviced accommodation management, announced the appointment of Masood Ahmed, Business Development and Supply Chain Manager, APAC. This is a significant step for Synergy, following the company's record-breaking growth in India in 2023, and its substantial expansion across the Asia Pacific region in recent years.

Masood’s hybrid role will see him focus on developing new strategic relationships with clients throughout India, while also collaborating with supply chain partners across APAC. This is in line with Synergy’s objective to broaden its footprint within the region, and means Synergy will now have both sales and supply chain representation in India for the first time.

Masood Ahmed, Business Development and Supply Chain Manager at Synergy Housing in APAC.

Well entrenched in the India travel and mobility space, Masood brings with him an impressive 25 years of experience across corporate travel, MICE and procurement, where he was responsible for the development of robust and progressive relationships with high profile global clients. He will have a dual reporting line to Sofia Oragano, Senior Director, International Sales and Jacqueline Ang, Director of Supply Chain, APAC.

“Masood’s appointment is a real turning point for Synergy”, said Sofia Organo. “As we continue to achieve record-breaking growth across India, the creation of this role is a strategic leap towards expanding our capabilities for our clients both domestically and internationally—and ultimately taking the client and guest experience to new heights”.

In combination with supporting Synergy to grow and implement its sales strategy in India, Masood will support Synergy’s supply chain team across Asia Pacific, and under the guidance of Jacqueline Ang, will collaborate closely with the company’s seasoned supplier management specialists in Singapore and Shanghai .

Jacqueline said, “Masood’s extensive knowledge of the Asia Pacific region will be invaluable as we continue to implement our boots-on-the-ground strategy. As business travel and mobility accelerate throughout Asia Pacific, it’s paramount Synergy remains agile in providing local solutions for both its clients and supplier partners. I have no doubt Masood’s experience, combined with his tenacious approach, will help us to achieve just that”.

Masood’s hire represents another milestone in Synergy’s ambitious India growth strategy which saw the company invest substantially into expanding its operations in India earlier this year. With recent increased business flow into India, Synergy has appointed several local reservations, guest services and financial experts to its Bengaluru office, as the company seeks to provide localised and cost-effective serviced accommodation solutions specific to the complexities and opportunities the industry faces in India.

To further assist its clients, Synergy is tax registered in 5 Indian states including Telengana, Karnataka, Maharashtra, Tamil Nadu and Haryana, and can bill its clients in Indian Rupees. For clients with local entities across India, this may result in additional cost savings across taxation and foreign exchange fees. Synergy also has the ability to issue Fapiao and E-Fapiao, and can bill its clients in Singapore Dollars, Hong Kong Dollars and Chinese Yuan, which is a commonly requested service from global companies moving their workforce throughout the APAC region.

About Synergy Global Housing

Founded in 1999, Synergy is an international serviced accommodation provider headquartered in San Ramon, CA, delivering a superior hospitality-driven extended-stay experience to the business travel and mobility industries. Providing best-in-class housing and service in over 2,000 cities in over 2,000 cities in more than 85 countries, the company has offices in China, Singapore, India, England, Ireland and multiple locations throughout the United States.

Recognised globally, Synergy’s recent awards include the 2023 Travel Partner of The Year: Alternative Accommodation Operator (BTN), 2023 and 2021 Company of The Year from the Corporate Housing Provider’s Association (CHPA), 2023 ITM Service Excellence Team, 2022 Operations Team of The Year from the Business Travel People Awards, 2023, 2022 and 2020 Serviced Apartment Provider of The Year Regional/Global from Relocate Magazine, and the 2021 Corporate Housing Provider of the Year from the Forum for Expatriate Management (FEM) U.S. and EMEA regions.

Synergy is a member of The Ascott Limited (Ascott), a leading international lodging owner-operator based in Singapore. Spanning more than 220 cities in over 40 countries, Ascott’s serviced residence and hotel brands include Ascott, Citadines, lyf, Oakwood, Quest, Somerset, The Crest Collection, The Unlimited Collection, Préférence, Fox, Harris, POP!, Vertu and Yello. Ascott is a wholly-owned subsidiary of CapitaLand Investment Limited (CLI), one of Asia’s largest diversified real estate groups headquartered and listed in Singapore and Malysia. Today, Ascott boasts over 30 years of industry track record and award-winning brands that enjoy recognition worldwide.

Synergy and Bureau Veritas Announce First Supplier Partners to Achieve “Accommodation Excellence” Certification

Asserts Suppliers in Synergy’s Housing Network Uphold the Highest Level of Standards

San Ramon, CA, August 22, 2023 — Synergy Global Housing (Synergy), a leader in serviced accommodation program management, today announced the first eight furnished apartment operators to receive the certification for “Accommodation Excellence” from global ratings company Bureau Veritas. This independent agency has provided an unbiased audit of select Synergy top supplier partners and determined their adherence to the highest industry standards of product consistency and delivery of an above average guest experience.

Partners were assessed in categories such as contractual compliance, physical security of the perimeter of the building and reliability. The criteria for this certification goes well beyond the physical assets and amenities of the lodging, including criteria such as credit checks and maintaining the appropriate licenses needed to operate.

Recipients of the Accommodation Excellence certification are:

  • Adoor
  • Aplus Housing
  • CWS Corporate Housing
  • Little Tai Hang
  • Radius Real Estate
  • STAY Camden
  • Suite Home Corporate Housing
  • The Ascott Limited

“We are pleased to recognize the first eight Synergy supplier partners who have met the stringent criteria established by Bureau Veritas for the Accommodation Excellence certification,” said Michelle Low, Vice President of Global Supply Chain for Synergy. “Companies receiving this recognition have fulfilled the highest industry quality standards of an independent, unbiased assessment which translates into their ability to provide best-in-class extended stay accommodations.”

Bureau Veritas is a globally recognized organization specializing in testing, inspection and certification across many different sectors and industries. They have created certification and verification programs for numerous companies within the hospitality space.

“Many of the serviced accommodation programs we have seen are self-administered, but Synergy wanted to go a step further and have a third party independently verify the suppliers in their network,” said David Vigil, Senior Director at Bureau Veritas. “With this recognition, stakeholders can have confidence that the lodging options offered through Synergy are held to the highest level of requirements.” 

Partner companies wishing to retain their “Accommodation Excellence” certification will participate in annual assessments.    

About Bureau Veritas

Bureau Veritas has an unparalleled nearly 200-year history in testing, inspections, and certification, with a global network of more than 80,000 experts helping clients meet their quality, health, safety, and environmental needs. We are a recognized global partner in the building and infrastructure, oil and gas, automotive, finance, data center testing and commissioning, government services, and international trade industries. Leveraging people, tools, technology, and innovation, we are a Business to Business to Society company working to shape a world of trust in your industry with the solutions we provide. Our experts are equipped with the knowledge and resources to address your needs efficiently and effectively, managing physical and digital assets.

About Synergy Global Housing

Founded in 1999, Synergy is an international serviced accommodation provider headquartered in San Ramon, CA, delivering a superior hospitality-driven extended-stay experience to the business travel and mobility industries. Providing best-in-class housing and services in over 2,000 cities in more than 85 countries, the company has offices in China, Singapore, India, England, Ireland and multiple locations throughout the United States.

Recognized globally, Synergy’s recent awards include the 2023 and 2021 Company of The Year from the Corporate Housing Provider’s Association (CHPA), 2022 Operations Team of the Year from the Business Travel People Awards; 2022 and 2020 Serviced Apartment Provider of the Year Regional/Global from Relocate Magazine; 2021 Corporate Housing Provider of the Year from the Forum for Expatriate Management (FEM) U.S. and EMEA regions; and the 2020 Corporate Business of the Year from the Association of Services Apartment Providers (ASAP).

Synergy is a member of The Ascott Limited (Ascott), a leading international lodging owner-operator based in Singapore. Spanning more than 220 cities in over 40 countries, Ascott’s serviced residence and hotel brands include Ascott, Citadines, lyf, Oakwood, Quest, Somerset, The Crest Collection, The Unlimited Collection, Préférence, Fox, Harris, POP!, Vertu and Yello. Ascott is a wholly-owned subsidiary of CapitaLand Investment Limited (CLI), one of Asia’s largest diversified real estate groups headquartered and listed in Singapore and Malaysia. Today, Ascott boasts over 30 years of industry track record and award-winning brands that enjoy recognition worldwide.

Synergy Adds Cork to its Ireland Portfolio  

Freshly renovated and furnished in a converted period building, the self-contained serviced apartments provide much needed supply to inventory-starved Cork 

Patrcik Street Apartments Exterior

Dublin, IE, 25 July 2023 — Synergy Global Housing (Synergy), a serviced accommodation programme management leader, announced the acquisition of five self-contained serviced apartments on Saint Patrick Street in Cork, Ireland. The new property adds the city of Cork to the company’s growing Ireland portfolio, which comes as a relief to Synergy’s global corporate clients and relocation partners as recent stay volumes have spiked and continue to outpace available apartments in a region notoriously short on prime supply.

“To say these apartments will provide an immediate solution to our clients and partners would be an understatement”, said Synergy’s Charlotte Winter, General Manager, EMEA. “With more control over rates, we can deliver greater cost savings, especially during periods of limited supply in an area home to many of the globe’s largest businesses across industries spanning tech, cybersecurity and pharmaceuticals. Synergy Patrick Street offers these companies a prime city centre location, effectively eliminating commute times for professionals travelling to the area”.

“With more control over rates, we can deliver greater cost savings, especially during periods of limited supply in an area home to many of the globe’s largest businesses across industries spanning tech, cybersecurity and pharmaceuticals. Synergy Patrick Street offers these companies a prime city centre location, effectively eliminating commute times for professionals travelling to the area”.

- Charlotte Winter

Synergy Patrick Street comprises three stylish and newly renovated one-bedroom apartments and two open-plan studio apartments. The new offerings make for a comfortable and convenient base for business travellers, interns, project groups and assignees in one of Cork’s most central and sought after locations. Each apartment provides guests everything they need to live like a local, whilst in Cork.

The new property will also offer clients direct carbon reporting via Synergy’s partnership with GreenFeet, a sustainability partner that manages and tracks Synergy's carbon emissions and journey to carbon neutrality.

Apartment Amenities:

  • Two open-plan studios each with a balcony
  • Three one-bedroom apartments (one of which comes with a balcony, walk-in wardrobe and fully set-up office)
  • Secure entry
  • In-unit Washer/Dryer
  • Fully equipped kitchen
  • Built-in storage and wardrobes
Patrcik Street Studio Aartment

Synergy Services:

  • Meet & greet service
  • Self-check-in
  • Generous welcome pack
  • Weekly housekeeping
  • Complimentary WiFi

Location Highlights:

The apartments are just a short walk from the River Lee and its surrounding amenities, including many supermarkets, fashion outlets, bars, restaurants and cultural attractions. Cork’s commercial hub and a bus stop are steps from the location, providing reliable connections to the city’s surrounding points of interest.

Average Travel Time from Synergy Patrick Street to Cork Hubs:

  • Cork business district — 5 minutes (walking)
  • St Patrick’s Street retail hub — 2 minutes (walking)
  • Cork Airport — 25 minutes (public transport)

“As we strategically expand our presence throughout EMEA, our goal is to provide top-tier apartments with great walkability in high-growth locations,” said Winter. “We want to make it easy for our clients to conduct business across their key locations, and part of that is looking at ways we can make thoughtful acquisitions aligning with their needs. It starts with location but encompasses all facets of our client’s requirements, including environmental footprint and delivering an exceptional guest experience”.

About Synergy Global Housing

Founded in 1999, Synergy is an international serviced accommodation provider headquartered in San Ramon, CA, delivering a superior hospitality-driven extended-stay experience to the business travel and mobility industries. Providing best-in-class housing and services in over 2,000 cities in more than 85 countries, the company has offices in China, Singapore, India, England, Ireland and multiple locations throughout the United States.

Recognized globally, Synergy’s recent awards include: The 2023 Institute of Travel Management (ITM) recognition for Service Excellence; 2023 Best Serviced Apartment Provider, Excellence in ESG Initiatives and Excellence in Talent Development, Diversity & Deployment from Relocate Global; 2023 and 2021 Company of The Year from the Corporate Housing Provider’s Association (CHPA); 2022 Operations Team of the Year from the Business Travel People Awards; and the 2021 Corporate Housing Provider of the Year from the Forum for Expatriate Management (FEM) for both the U.S. and EMEA regions.

Synergy is a member of The Ascott Limited (Ascott), a leading international lodging owner-operator based in Singapore. Spanning more than 220 cities in over 40 countries, Ascott’s serviced residence and hotel brands include Ascott, Citadines, lyf, Oakwood, Quest, Somerset, The Crest Collection, The Unlimited Collection, Préférence, Fox, Harris, POP!, Vertu and Yello. Ascott is a wholly-owned subsidiary of CapitaLand Investment Limited (CLI), one of Asia’s largest diversified real estate groups headquartered and listed in Singapore and Malaysia. Today, Ascott boasts close to 40 years of industry track record and award-winning brands that enjoy recognition worldwide.

Synergy Global Housing Completes Successful Migration to CodeOne Marking Pivotal Step Toward Industry-wide Real-Time Booking

Unparalleled Data Security, API Connectivity & Instant Inventory Access Highlight the Newly Revamped Tech-Stack

San Ramon, CA, May 16, 2023 — Synergy Global Housing (Synergy), a leader in serviced accommodation program management, announced the successful global migration to the reservation management (RMS) and property management system (PMS) CodeOne, the flagship cloud-based corporate housing software from corporate housing technology leader, Coded. The transition marks a significant milestone as it will underpin how guests, clients and partners interact with the company and pave the way for real-time booking of furnished apartments globally and other critical advancements in the corporate housing industry.

“The move to CodeOne is one of the most significant achievements in our company’s history,” said Debra Christopher, President. “CodeOne will add speed, scale and security to almost every aspect of our service and product delivery. Add in real-time bookable apartments from both Synergy and its global supply chain partners, and CodeOne becomes the foundational tech stack clients need to serve today’s modern business travel programs.”

"Add in real-time bookable apartments from both Synergy and its global supply chain partners, and CodeOne becomes the foundational tech stack clients need to serve today’s modern business travel programs."

- Debra Christopher

From quoting properties to managing reservations to billing clients, Synergy’s new RMS and PMS will handle every operational and service-oriented task associated with running the day-to-day business. The new software tracks and reports on each traveler touch point noted within the guest journey, which will drive greater efficiency, improve guest service and provide better insight into trends and behaviors.

The move to CodeOne will also deliver unprecedented data protection through server-level encryption and the full suite of privacy tools from Microsoft Azure, one of the world’s leading cloud-computing platforms.

“CodeOne will be the core, central component of Synergy’s technology solution moving forward,” said Lance Bradwell, Head of Information Technology. “We are very optimistic about CodeOne’s capability to instantly connect regional and global serviced accommodation supply with client demand while increasing auditing and reporting capabilities. From these enhancements, we plan to leverage available efficiencies of scale to better serve our clients and partners.”       

Key CodeOne benefits:

  • Real-time booking capability
  • Rapid data transfer with API integrations
  • Increased data security through Microsoft Azure and encryption
  • Robust data transparency
  • Quicker and more efficient auditing capabilities 
  • Enhanced reporting capability
  • Interoperability
  • A scalable solution for regional corporate housing companies

“We’re very excited to see how CodeOne revolutionizes the way we serve our stakeholders,” said Christopher.

About Synergy Global Housing

Founded in 1999, Synergy is an international serviced accommodation provider headquartered in San Ramon, CA, delivering a superior hospitality-driven extended-stay experience to the business travel and mobility industries. Providing best-in-class housing and services in over 2,000 cities in more than 85 countries, the company has offices in China, Singapore, India, England, Ireland and multiple locations throughout the United States.

Synergy Logo

Recognized globally, Synergy’s recent awards include the 2023 and 2021 Company of The Year from the Corporate Housing Provider’s Association (CHPA), 2022 Operations Team of the Year from the Business Travel People Awards; 2022 and 2020 Serviced Apartment Provider of the Year Regional/Global from Relocate Magazine; 2021 Corporate Housing Provider of the Year from the Forum for Expatriate Management (FEM) U.S. and EMEA regions; and the 2020 Corporate Business of the Year from the Association of Services Apartment Providers (ASAP).

Synergy is a member of The Ascott Limited (Ascott), a leading international lodging owner-operator based in Singapore. Spanning more than 200 cities in over 40 countries, Ascott’s serviced residence and hotel brands include Ascott, Citadines, lyf, Oakwood, Quest, Somerset, The Crest Collection, The Unlimited Collection, Préférence, Fox, Harris, POP!, Vertu and Yello. Ascott is a wholly-owned subsidiary of CapitaLand Investment Limited (CLI), one of Asia’s largest diversified real estate groups headquartered and listed in Singapore and Malaysia. Today, Ascott boasts over 30 years of industry track record and award-winning brands that enjoy recognition worldwide.

Synergy Honors 25 Partners at The Synergies Annual Supplier Awards Events in London, Singapore and New Orleans

Leading Serviced Apartment Provider Recognizes Top Suppliers in the Industry for Their Achievements

San Ramon, CA, April 26, 2023 — Synergy Global Housing (Synergy), a leader in serviced accommodation program management, announced the successful conclusion of its annual supplier awards program, The Synergies with its final event culminating on April 24 in Dublin, Ireland.

The tri-continent award program was attended by over 300 global suppliers across three regional events: the Americas live from New Orleans held adjacent to the Corporate Housing Providers Association Annual Conference; EMEA live from Dublin held prior to the EuRA International Relocation Conference; and a virtual show hosted live from Singapore. In total, the program handed out 25 awards to supplier organizations and individuals for outstanding achievement, commitment and contribution to the betterment of the Synergy global supplier partner ecosystem. 

The Synergies Global Partner Awards 2023

“We’re incredibly grateful to all our suppliers who have helped us deliver exceptional service and value to our clients over the past year,” said Michelle Low, Vice President of Global Supply Chain. “Our annual supplier awards program is a special event, but this year’s program was especially meaningful, as we celebrated with over 300 suppliers across three continents and presented 25 awards to top performers.”

Dedicated to Synergy’s organizational values of restless, resilient, and remarkable service, the Synergies honors Synergy supplier partners that elevate the global partner ecosystem by striving to uphold the highest service levels in support of an exceptional guest and account experience.

Regional winners were awarded in the following categories:

  • The Remarkable Award – Supplier of the Year
  • The Resilient Award – Partner of the Year
  • The Restless Award – Collaboration of the Year
  • The Rising Star Award – Performance of the Year
  • The Raising the Bar Award – Apartment of the Year 
  • The Rockstar Award – Individual of the Year

Additional awards were provided in select regions for reciprocal business, stand-out service during the Ukraine war relocation, and excellence in sustainability/DEI&A.

“We couldn’t have achieved the level of success we saw this past year without the hard work and dedication of our suppliers, and we look forward to continuing to partner with them to deliver world-class service to our clients across the globe,” said Low.

Last year, Synergy held the inaugural Synergies Global Partner Awards as a single virtual event, hosting 164 global supplier partners and handing out 19 awards across six categories. The Synergies not only represents the best of Synergy’s supply chain partners but also aims to serve as a model for excellent service delivery while reinforcing the value of a strong global partner ecosystem.

For a complete list of awards and 2023 nominees and winners, please visit The Synergies official website here.

About Synergy Global Housing

Founded in 1999, Synergy is an international serviced accommodation provider headquartered in San Ramon, CA, delivering a superior hospitality-driven extended-stay experience to the business travel and mobility industries. Providing best-in-class housing and services in over 2,000 cities in more than 85 countries, the company has offices in China, Singapore, India, England, Ireland and multiple locations throughout the United States.

Recognized globally, Synergy’s recent awards include the 2023 and 2021 Company of The Year from the Corporate Housing Provider’s Association (CHPA), 2022 Operations Team of the Year from the Business Travel People Awards; 2022 and 2020 Serviced Apartment Provider of the Year Regional/Global from Relocate Magazine; 2021 Corporate Housing Provider of the Year from the Forum for Expatriate Management (FEM) U.S. and EMEA regions; and the 2020 Corporate Business of the Year from the Association of Services Apartment Providers (ASAP).

Synergy is a member of The Ascott Limited (Ascott), a leading international lodging owner-operator based in Singapore. Spanning more than 220 cities in over 40 countries, Ascott’s serviced residence and hotel brands include Ascott, Citadines, lyf, Oakwood, Quest, Somerset, The Crest Collection, The Unlimited Collection, Préférence, Fox, Harris, POP!, Vertu and Yello. Ascott is a wholly-owned subsidiary of CapitaLand Investment Limited (CLI), one of Asia’s largest diversified real estate groups headquartered and listed in Singapore and Malaysia. Today, Ascott boasts over 30 years of industry track record and award-winning brands that enjoy recognition worldwide.

New Dublin Property Adds to Synergy’s Flourishing EMEA Apartment Portfolio

The addition of new serviced apartment block Synergy St Stephen’s Green bolsters the company’s operational presence across the Irish capital and European commercial hub

Dublin, IE, March 7th, 2023 – Today, Synergy Global Housing (Synergy) a leader in serviced accommodation programme management, announced the opening of its new Dublin property, Synergy St Stephen’s Green. The announcement marks Synergy’s fifth property opening across EMEA in the last 12 months as the company’s international presence continues to grow exponentially.

The opening of St Stephen’s Green comes as a result of increased demand for serviced apartments in Dublin as a consequence of increased commercial activity in the capital during recent years. Firms across technology, finance, accounting and pharmaceutical industries make up some of the largest organisations to set up a European base in Dublin in the last decade.

“Synergy is committed to growing its operational presence in line with our clients’ ever-evolving business travel, mobility and overall organisational objectives” said Robert Alley, EVP International. “Having experienced first-hand the exponential growth in demand for serviced apartments across Dublin, Synergy has been prioritising purposeful, strategic apartment acquisition which complement the requirements and objectives of our clients’ business travel and mobility programmes. Synergy St Stephen’s Green is just one example of that.”

In line with the serviced apartment company’s objectives to optimise its guests’ comfort, convenience and productivity when they travel for business, Synergy St Stephen’s Green has been strategically chosen due to its location, which is adjacent to central commercial hub St Stephen’s Green. The apartments are also just steps from the array of retail, restaurants, bars, and green space of the neighbourhood. Nearby public transport options will shuttle guests to the Dublin Docklands and Ballsbridge Embassy Belt in less than 30 minutes.

Synergy St Stephen’s Green comprises a mix of bright one-bedroom, one-bathroom apartments, in addition to a one-bedroom, two-bathroom duplex apartment which features its own ergonomic office-set up and external courtyard. Guests will enjoy king-sized beds, a fully-equipped kitchen, spacious living area and bathroom with a rainfall shower—all of which come with exemplary high-quality finishes following the property renovation in 2021. The property also comes with a 24-hour dedicated on-site security presence and secure apartment access.

Of the announcement, Nigel Carter, who is responsible for the growth of Synergy’s property portfolio across EMEA said “property offerings like Synergy St Stephen’s Green are high on the agenda for Synergy as we continue to place great emphasis on the safety, comfort, convenience, and of course productivity of our guests. In doing so, we’re shoring up our ability to provide that frictionless, end-to-end experience our clients are looking for as they seek to streamline their travel and mobility programmes”.

The opening of Synergy St Stephen’s Green comes at the heels of multiple apartment openings across Dublin, London and Munich after Carter joined the company in 2022 as part of the organisation’s growth strategy.

Synergy continues to grow its portfolio on a global scale, with additional properties having recently opened in Phoenix, AZ and Washington DC in the United States.

Synergy St Stephen’s Green Apartment Amenities:

  • Secure entry and 24-hour dedicated on-site security presence
  • Bright and spacious king-sized bedrooms
  • Full kitchens and dining area
  • Living area with electric fireplace
  • Dishwasher
  • Washer/Dryer

Location Details:

  • Directly adjacent to the commercial offices of St Stephen’s Green
  • Surrounded by Dublin’s best retail, parks, restaurants, bars and amenities
  • Excellent transport links with the Luas Green Line, Dublin Bus and Dublin Bike stand all on its doorstep
  • Dublin Docklands—30 minutes (walking/public transport)
  • Dublin’s Embassy Belt—30 minutes (walking/public transport)
  • Temple Bar – 18 minutes (walking/public transport)
  • Dublin Airport—35 minutes (taxi)

About Synergy Global Housing

Founded in 1999, Synergy is an international serviced accommodation provider headquartered in San Ramon, CA, delivering a superior hospitality-driven extended-stay experience to the business travel and mobility industries. Providing best-in-class housing and services in over 2,000 cities in more than 85 countries, the company has offices in China, Singapore, India, England, Ireland and multiple locations throughout the United States.

Recognized globally, Synergy’s recent awards include the 2023 and 2021 Company of The Year from the Corporate Housing Provider’s Association (CHPA), 2022 Operations Team of the Year from the Business Travel People Awards; 2022 and 2020 Serviced Apartment Provider of the Year Regional/Global from Relocate Magazine; 2021 Corporate Housing Provider of the Year from the Forum for Expatriate Management (FEM) U.S. and EMEA regions; and the 2020 Corporate Business of the Year from the Association of Services Apartment Providers (ASAP).

Synergy is a member of The Ascott Limited (Ascott), a leading international lodging owner-operator based in Singapore. Spanning more than 200 cities in over 40 countries, Ascott’s serviced residence and hotel brands include Ascott, Citadines, lyf, Oakwood, Quest, Somerset, The Crest Collection, The Unlimited Collection, Préférence, Fox, Harris, POP!, Vertu and Yello. Ascott is a wholly-owned subsidiary of CapitaLand Investment Limited (CLI), one of Asia’s largest diversified real estate groups headquartered and listed in Singapore and Malaysia. Today, Ascott boasts over 30 years of industry track record and award-winning brands that enjoy recognition worldwide.

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