Synergy Achieves ISO 27001:2022 Certification Reinforcing Commitment to Data Security

A Major Step Toward Keeping Client Data Safe in the Age of Frequent Data Breaches

International Organization for Standardization

San Ramon, CA, October 17, 2023 — Synergy Global Housing (Synergy), a leader in serviced accommodation program management, announced today, the company has successfully received certification in ISO 27001:2022, demonstrating an unwavering commitment to data security and protection. This version of the certification from the International Organization for Standardization is the latest and has the most thorough requirements to date.

ISO 27001 is the best-known internationally recognized standard that promotes a comprehensive approach to information security, encompassing people, policies and technology. By adhering to this standard, organizations establish robust information security management systems, which serve as invaluable tools for risk management, cyber-resilience, and operational excellence.

Data breaches have become a major threat to businesses from an operational and financial perspective, and we know that whatever happens to Synergy’s security impacts that of our clients,” said Debra Christopher, President, Synergy. “By achieving the ISO 27001:2022 certification, our clients can have confidence that we are doing all the right things to protect their data.”

This year, Synergy dedicated a staggering 800 hours’ worth of work specifically to focus on meeting the requirements of ISO 27001:2022, the most stringent industry standard available today. This was done to ensure that Synergy has provided ample investment in the people, processes and technology needed to provide the most thorough data protection possible.

Data Privacy

“We are one of the first companies in the corporate housing industry to receive the new ISO 27001:2022 certification,” noted Mitch Christian, Information Security Officer for Synergy. “The 2022 version advances the 2013 version in that it now encompasses the entire business process when it comes to protecting information assets. We know this certification and commitment will build trust, assuring our clients that their information is handled securely and professionally.”  

Cybercrime is a significant threat to decentralized organizations, costing companies an average of $4.45 million per breach in 2023. With that in mind, Synergy maintains an ongoing substantial investment in the security of its data and systems.

About Synergy Global Housing

Founded in 1999, Synergy is an international serviced accommodation provider headquartered in San Ramon, CA, delivering a superior hospitality-driven extended-stay experience to the business travel and mobility industries. Providing best-in-class housing and services in over 2,000 cities in more than 85 countries, the company has offices in China, Singapore, India, England, Ireland and multiple locations throughout the United States.

Recognized globally, Synergy’s recent awards include the 2023 and 2021 Company of The Year from the Corporate Housing Provider’s Association (CHPA), 2023 ITM Service Excellence Team; 2022 Operations Team of the Year from the Business Travel People Awards; 2022 and 2020 Serviced Apartment Provider of the Year Regional/Global from Relocate Magazine; and the 2021 Corporate Housing Provider of the Year from the Forum for Expatriate Management (FEM) U.S. and EMEA regions.

Synergy is a member of The Ascott Limited (Ascott), a leading international lodging owner-operator based in Singapore. Spanning more than 220 cities in over 40 countries, Ascott’s serviced residence and hotel brands include Ascott, Citadines, lyf, Oakwood, Quest, Somerset, The Crest Collection, The Unlimited Collection, Préférence, Fox, Harris, POP!, Vertu and Yello. Ascott is a wholly-owned subsidiary of CapitaLand Investment Limited (CLI), one of Asia’s largest diversified real estate groups headquartered and listed in Singapore and Malaysia. Today, Ascott boasts over 30 years of industry track record and award-winning brands that enjoy recognition worldwide.

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